Automotive

Automotive

Certified global standards and unparalleled big data capabilities, paired with best-in-class automation solutions for the automotive sector

In today’s digital age, it is important formanufacturers in the automotive industry to understand the technological desires of their customers, including the many demands that they place on service.

Teleperformance serves 45% of the top 20 ranked automakers, according to the International Organization of Motor Vehicle Manufacturers.

Revving it Up

Revving it Up

Today, Teleperformance serves more than 40 clients in over 80 programs in the automotive sector. Teleperformance's strong knowledge of the automotive sector has resulted in services provided in several countries through domestic, nearshore, and offshore operations. Our services and solutions include the following:

  • Driver Services and Assistance
  • Financial Services
  • Back-office
  • Marketing
  • IT Services
  • Automation Solutions
  • Digital Sales Expertise
  • Big Data Analysis Strategy and Tools
  • 360-degree Social Media Strategies

The Teleperformance Results

By striking a balance between technology and the value of human interactions, we are able to bring our clients in the automotive industry closer to their customers.

  • Improved and exceeded case quality goals (90%) for a multinational, multi-billion-dollar automotive company in North America
  • Call-back success of 90%, also exceeding the client’s goal
The Teleperformance Results

The Teleperformance Results

By striking a balance between technology and the value of human interactions, we are able to bring our clients in the automotive industry closer to their customers.

  • Improved and exceeded case quality goals (90%) for a multinational, multi-billion-dollar automotive company in North America
  • Call-back success of 90%, also exceeding the client’s goal

Put your pedal to the metal with Teleperformance.

Contact Us

Put your pedal to the metal with Teleperformance.

Contact Us